Maintenance Proposal – Sys-safety Package description
|
Monthly healthy Checking |
1.
Performance tuning 2.
Virus checking & update 3.
System backup 4.
Network performance measurement 5.
General report |
|
Emergency call |
1.
Troubleshooting (software & hardware inspection, Network
environment) 2.
System recovery for client computer |
|
24hr online support |
1.
Fax 2.
Email 3.
Voice mail |
|
Monthly healthy Checking |
1.
Performance tuning 2.
Virus checking & update 3.
Network equipment checking |
|
Emergency call |
Troubleshooting (software & hardware inspection, Network
environment) |
|
24hr online support |
4.
Fax 5.
Email 6.
Voice mail |
Remark: We are dedicated to providing quality responses to our
customers in a timely manner. Engineer should reach within 8 business hours
for Emergency call since customer requested. All messages are handled in
the order received. You can expect a response within one business day for
24hr online support.